Large multinational Manufacturing client improves middle management productivity and employee experience, by offering Exec Admins to Director level management roles
Business Challenge:
Directors within the company had a team span of up-to 10 team members, but the Directors had no dedicated admin coverage.
Productivity for the Directors was impacted, as they were caught in transactional activities.
How we helped?
Client reached out to Shared to offer remote Exec Admin services and we started a pilot with a small subset of Directors within the company.
Admin coverage to these Directors greatly helped the Directors that had the prerogative of an executive admin.
The Shared Admins took on transaction work such as managing calendars, helping with approvals, team follow ups, T&E support and team event planning.
Business Outcomes:
The pilot was immensely successful and Directors with Admin support improved their productivity by 25%.
Client extended the pilot and offered admin support to a wider number of Directors who wanted to leverage this prerogative.
By leveraging our lower cost remote admins, client was able to improve their middle management productivity and also improve team experience
